FAQS

What is the Fluency platform? arrow icon
How can I find out what packages are available? arrow icon
When does the package activation start? And when should I use it? arrow icon
I am unable to use the package at this current time, do I need to suspend it temporarily? arrow icon
How can I find out the details of the package that I subscribed to? arrow icon
The connection between me and the teacher was lost. How can I retrieve my minutes? arrow icon
The teacher discusses an inappropriate topic (personal information - political issues .. etc) during the session, what should I do? arrow icon
Can I get a certificate? arrow icon
I want to cancel the subscription and get the remaining payment back, what is the policy? arrow icon
I want to contact Fluency’s support team arrow icon

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